WARRANTY & GUARANTEE

Our manufacturers have their own warranties. Each manufacturer will supply warranty cards to the client upon purchase.¬ Most of these warranties are transferable to the next homeowner; however, they are subject to their own terms and conditions.

Ross Stone Renovations Ltd. warranties installation workmanship for a lifetime because we confidently stand behind everything we do.¬ Although this sounds excessive, we believe that customers want to call back for additional requirements, not “do-overs”.

Ross Stone Renovations Ltd. also warranties customer commitment.¬ We offer a 48 hour guarantee to inspect any concerns you may have with a product or installation after the sale and work is completed.¬ You must contact us for any service calls by phone, only between Monday and Friday 9AM to 6PM – holidays excluded. We will send a representative by appointment within 48 hours of your call.

In the event the problem cannot be rectified immediately, another service call will be booked.

Simply put, we promise we will be there!