WARRANTY & GUARANTEE
Our manufacturers have their own warranties. Each manufacturer will supply warranty cards to the client upon purchase.¬ Most of these warranties are transferable to the next homeowner; however, they are subject to their own terms and conditions.
Ross Stone Renovations Ltd. warranties installation workmanship for a lifetime because we confidently stand behind everything we do.¬ Although this sounds excessive, we believe that customers want to call back for additional requirements, not “do-overs”.
Ross Stone Renovations Ltd. also warranties customer commitment.¬ We offer a 48 hour guarantee to inspect any concerns you may have with a product or installation after the sale and work is completed.¬ You must contact us for any service calls by phone, only between Monday and Friday 9AM to 6PM – holidays excluded. We will send a representative by appointment within 48 hours of your call.
In the event the problem cannot be rectified immediately, another service call will be booked.